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  Doug Anderson

1.1 Usage

You use the information in this website at your own risk!

Use of this website is subject to the "Terms and Conditions" as displayed on this website from time to time. These may be updated or amended from time to time, and you are advised to to review them. Your use or continued use of the website shall constitute your unconditional acceptance of the terms of this disclaimer, and the "Terms and Conditions" of the website.

No warranty of any kind, whether express or implied, is given that the contents of the website are error-free or that defects will be corrected. Nor is any warranty given, whether express or implied, that the server which makes this website available will be uninterrupted, error-free, or free of viruses, worms, or other harmful components.

Under no circumstances, including but not limited to negligence, shall the proprietor of Snakes Alive, be liable for any direct, indirect, incidental, or consequential damages, including but not limited to, loss of data or profit, arising out of the use, or inability to use, the information, products, or services provided on or through this website, even if the proprietor of Snakes Alive is advised of the possibility of such damages.

In the event that the limitation of liability contained herein does not apply to you, the liability for any damages, whether in contract or delict, shall not exceed the amount paid by you, if any, for the specific service or product from which the claim may have arisen.

1.2 Copyright

All contents of this site are Copyright © 2013, by Douglas Anderson, all rights reserved. Copyright of contributed material rests with the respective authors of such material.

Links to this website from other websites are provided by those websites as independent websites in their own right and are not connected with Snakes Alive in any way.

Links on this website to other websites are provided for informational purposes only. Such links do not establish any association or responsibility, of any nature whatsoever, between Snakes Alive and the linked websites.

Trademarks used on this website are used for informational purposes only; ownership of such trademarks rests with their respective owners.

1.3 Privacy

Snakes Alive will not make any personal information available to third parties, nor will such information appear on this website without your consent. Personal information includes email addresses, physical and postal addresses, names, telephone numbers, or any other information supplied by prospective buyers.


2.1 Compliance

The responsibility for complying with provincial, national, or international conservation legislation rests expressly with the buyer and not with Snakes Alive.

Before purchasing, ordering, or booking any reptiles from this website, please take the necessary steps to ensure that you will comply with any legal requirements set by prevailing conservation legislation.


3.1 Disclaimer

Snakes Alive does not deal in, or with, venomous snakes in any way whatsoever.


4.1 Payment methods

- Payments can be made via EFT or Direct Deposit.
- No cheques are accepted.
- All other orders must be paid for in cash.

The procedure for orders of multiple items is as follows:

1. Email us with the product codes and quantities of everything you want to order.
2. Snakes Alive will e-mail you back with a quote and a special code.
3. If you accept the quote, then simply pay via EFT or Direct Deposit using the special code as reference.

The procedure for e-mail orders is simple:

1. Place your order.
2. Snakes Alive will email a bank account number to you.
3. Deposit the cash or make an EFT.
4. The goods will be dispatched / delivered to you.

4.2 Bank deposit slips

Please complete the 'reference' field with the special code we will e-mail with your quote. This helps us to match your payment with your order.


5.1 Currency

Prices quoted are in South African Rands (ZAR) and apply only within the borders of the Republic of South Africa.

All prices quoted exclude delivery, postal, or handling charges.

Prices are subject to change without notice.


6.1 Bookings

Stock may be booked or reserved via email subject to the following additional conditions:

A non-refundable deposit equivalent to 50% (fifty percent) of the quoted price must be paid within 24 (twenty four) hours of the booking request.

Should the required reptile(s) be unobtainable, Snakes Alive will refund the deposit already paid, or the buyer can choose an alternative animal of the same value.


7.1 Refund policy

Snakes Alive does not offer any guarantee on reptiles whatsoever. Once purchased, reptiles will not be exchanged or refunded unless Snakes Alive misrepresented details of the reptile sold with regards to sex and species/morph. All hatchlings leave Snakes Alive having fed at least 3 times. All hatchlings to the best of our knowledge are in good health when they leave us. Snakes Alive will NOT refund a reptile that dies whilst in the custody of the buyer unless the buyer can prove, through a full veterinary autopsy report that the snake was in fact ill whilst still in the care of Snakes Alive before it was purchased. Once reptiles are in the buyer's hands, Snakes Alive will not be held responsible under any circumstances for negligence on the buyer's part.


8.1 Delivery, collections and freight

Snakes Alive, where possible, can arrange for you to collect your order at an agreed upon collection point.

Deliveries in and around Johannesburg can be undertaken by Snakes Alive at an additional delivery charge.

Courier and air freight services can be arranged by mutual agreement.


9.1 Reponsibility

Snakes Alive will deliver all ordered reptiles in good condition and health to the agreed collection point, courier service, or other transport service. From there, Snakes Alive cannot be held responsible for damages incurred, or for the damage or death of reptiles in transit.